Refund Policy
Lafleur Boutique – Return and Refund Policy
At Lafleur Boutique, we strive to provide all our customers with excellent service and an enjoyable shopping experience. Our return and refund policy is carefully designed to ensure maximum satisfaction under certain conditions. Please read the following guidelines carefully regarding returns and refunds.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, with the exception of promotional items. Clearance items are excluded from this guarantee.
No Refunds for Clearance Items
Items purchased during sales or clearance promotions are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in the case of incorrect sizing.
Return Shipping Costs
Customers are responsible for the shipping costs of returns. Lafleur Boutique does not cover return shipping costs and is not liable for any expenses incurred during the return process. Please see our Terms and Conditions for more information.
Deadline for Return Notification
Returns must be reported within 30 days of receiving the item. Returns reported after this period will not be accepted. Please respect this deadline to qualify for a return.
Exchanges for Sale Items
Clearance or sale items cannot be exchanged, even in the case of incorrect sizing. Ensure that you select the correct size before making a purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product has manufacturing defects, it may be returned for a full refund or exchange, depending on your preference.
Return Process
To initiate a return, please email info@lafleurboutique.ca. Once your return is approved, you will receive detailed instructions to complete the return process.
Requirement to Include a Return Form
Returns without a completed return form cannot be processed. Make sure to include this form with your return to ensure proper handling of your request.
Conclusion
Lafleur Boutique is committed to ensuring customer satisfaction. By following our return and refund policy, we ensure that all returns are handled efficiently and fairly. For questions or concerns, please contact our customer service at info@lafleurboutique.ca.